What is the goal of CRM and sales integrations?

Sharing data between your CRM solution and the rest of your sales stack lets you create a complete view of your customer information. A good connectivity strategy allows you to use CRM data to support crucial functions like email marketing and customer interactions.

What does Pipedrive integrate with?

Pipedrive’s Marketplace offers more than 500+ ready-made integrations. Popular services include Quickbooks , Trello , Asana , Slack and many others. Can’t find what you need? You can build your own integration using our open API .

What are customer relationship management (CRM) integration services?

CRM integration services connect customer relationship management (CRM) systems with tools like email platforms, marketing software, invoicing solutions and social media platforms. Connecting your CRM with other apps streamlines data sharing, reduces manual work and helps you see and manage your customers clearly across all touchpoints.

How does integrating artificial intelligence (AI) into CRM improve performance?

Automate tasks like lead prioritization, email summarization and report generation with an AI CRM . An AI-integrated CRM provides powerful insights, helping teams make smarter decisions, personalize outreach, improve customer satisfaction and close more deals.

CRM integrations

CRM (customer relationship management) integrations allow you to combine workflows and get the most out of your CRM data.

Linking your CRM software to the rest of your tech stack streamlines business processes and improves customer experience.

Pipedrive’s Marketplace offers over 500 out-of-the-box CRM integrations that connect with your favorite customer support, lead generation and marketing tools.

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What are CRM integrations?

CRM integrations connect your CRM platform to third-party applications and share data between them. These system integrations combine everything you need to help all your teams do their jobs effectively.

CRM integration features

Streamline communication

Use email integration and customizable email templates to sync contact data and send and receive emails directly from Pipedrive, including contracts and invoicing.

Collaborate with marketing automation

Generate more qualified leads for sales reps by segmenting your audience to personalize your email marketing.

Build custom integrations

Use our open API (application programming interface) to integrate tools that aren’t already on our Marketplace and enhance your CRM functionality.

Keep up to date when on the go

With a mobile CRM platform suitable for large or small businesses, you can access customer data and deal information anytime, anywhere.

Use insights to get better results

Uncover the best lead generation activities, find opportunities and identify bottlenecks through customer insights and sales reporting.

Automate workflows

Automatically collect contact details, synchronize external databases and track messaging and document engagement in real time so sales reps can focus on building relationships.

The benefits of CRM Integrations

The best CRM supports integrations that empower your sales teams. They connect all your best tools to boost productivity and customer satisfaction.

An integrated CRM allows you to:

Automate sales tasks. Save time with automated processes that sync between all software tools in your revenue cycle.
Adapt your sales workflows. Easily create custom workflows that reflect your business needs and sales pipeline.
Sync with all your favorite tools. Support the creation of new integrations via open API.
Collaborate with ease. Help your sales team communicate with leads, customers and other team members without jumping between software tools.
Break down silos. Keep all your CRM data, including contact information and contact history, in one place for easy access across departments.

SOFTWARE FEATURE

Calendar sync with Google and Microsoft

Manually importing contacts from Google, Microsoft Outlook and iCloud to your CRM system takes time and leaves room for error.

Integrations with your favorite providers make contact synchronization fast and easy.

Pipedrive’s email integrations mean you can forget about manual import. Effortlessly sync existing data and import new contacts as they’re added.

Learn more about Pipedrive’s email and communication options.

Integrations Marketplace

Admin tasks like tracking email campaigns and writing follow-up emails can be time-consuming.

CRM software integrations let you automate key activities, freeing up your sales reps for more important work like following up with prospects and nurturing relationships.

Pipedrive’s Marketplace apps give you more flexibility to automate elements of your project management and marketing campaigns.

Boost your sales efficiency with marketing and sales automation software.

Learn more

Open API

No CRM integrates with every app out there, which can create roadblocks when using your favorite tools.

If you want to use an integration that’s not supported, the best CRMs let you leverage an integrated platform or create your own integration with an API.

Pipedrive’s open API acts as a connector that enables you to integrate with and optimize the tools you need, share data and automate your sales processes.

Build out your CRM integration with our CRM API.

Learn more

Over 500 integrations

Expand the capabilities of Pipedrive with hundreds of apps and integrations

See all apps and extensions

How Pipedrive’s Leadfeeder integration helped Framery increase lead generation by 800%

Finnish company Framery found that collecting leads in spreadsheets and emails was causing confusion and version control issues.

The company turned to Pipedrive to streamline the process. Using the Leadfeeder integration, Framery now has its website lead data automatically transferred into the same system as its sales data.

“The integration between Pipedrive and Leadfeeder gave us the ability to contain all lead data under one roof, which makes taking systematic action easier.”

Read the case study

CRM Integrations FAQ

Used by over 100,000 companies in 179 countries

In the forecast view, we look at what deals are due to close this month, next month just to make sure everyone is really honest about what they should be working on.

Carolyn PearsonFounder, Maiden Voyage

One of the favorite features within Pipedrive is the email integration. It pulls all of the clients details in, so that we don’t have to think about it.

Erin and DrewFounders, Pro Arts

As a business owner, my favorite feature in Pipedrive is the statistics and being able to look at the dashboard and use those metrics to help each individual on the team.

Lisa CoyleCEO, 360 Payments

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